Returns & Exchanges
At A & C Games, we want you to be completely satisfied with your fashion purchases. If your items don't fit or meet your expectations, you can return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization number.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the clothing is unworn, unwashed, and in its original condition.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel, covering any previous delivery markings.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.